If you have Lnet connection problems, please check the points below. If the problem persists, fill in the error report.
- Is the problem limited to your connection/connector or is the entire building affected? (Ask your roommates and neighbours)
- Does the connection work with another computer or cable?
- Does the computer/cable work with another connection?
- If the cable is faulty, make sure that you are using the right type of cable.
- Check the network settings, and that DHCP is enabled.
Please note that replies to problem reports are mainly sent to the provided email address. If you are filling the form on behalf of someone else, please provide a name and contact information for both yourself and the tenant.
2023-08-28: Connections to Kalliopellonkatu are broken since July 4th. Please direct any inquiries on this to the LOAS office, do not use the form below.